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FAQs

Get answers to the most commonly asked questions. Can't find what you're looking for? Please don't hesitate to contact us.

What's the software's purpose?

Measures employee sentiment daily.

How do we install it?

Download the desktop app for Windows/Mac or Download the mobile app from Apple/Play Store.

Is there a free trial?

Contact us with a few details and we'll offer the best solution.

What are the plan differences?

Basic has core features. Standard adds AI. Enterprise includes data integration and support.

How is pricing calculated?

Per user, billed monthly or annually. No user cap.

Monthly vs. annual billing?

Annual billing is a 25% discount.

How to get an Enterprise quote?

Contact our team.

How do the AI features work?

AI Voices summarize sentiment, AI Query answers leaders' questions.

Can we add custom questions?

Yes, with standard and enterprise plans.

What data can we see?

Dashboard tracks key engagement KPIs. Paid plans add advanced analytics.

Are questions contextual?

Yes, it delivers relevant questions from our library based on past feedback.

Is data secure?

Yes, all data is encrypted and secured with industry best practices.

What support is included?

Basic: email. Standard: enhanced. Enterprise: dedicated manager and 24/7 support.

How does the API work?

It connects Croissant data to your tools.

Start using Croissant
today!

Croissant’s AI-powered engagement platform has all the tools you need for listening, monitoring, and predicting — all in one place.

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